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aged care new standards education

Watch as Sue Gordon, Education Coordinator at Aged Care Quality and Safety Commission, delves into the structure, intent and application of the new standards and advises on how best to prepare for assessment against them. What is changing? Quality Indicators measure different aspects of services from providers that contribute to the quality of life and experience of those in care. “I am pleased that there is a renewed focus on aged care workers learning more about dementia given … This section of the Residential Aged Care toolkit provides an opportunity for you to evaluate your learning and development needs and create a personal learning plan. New Aged Care Standards Last week the Australian Department of Health released the current draft of the new Aged Care Quality Standards , with implementation to occur throughout 2018/19. Sign up to access the first learning program which is focused on the Aged Care Quality Standards. If you continue, we’ll assume that you are happy to receive all cookies on the website. Aged Care Quality Standards addressed: consumer dignity and choice, personal and clinical care, services and supports for daily living. The intent and application of the Aged Care Quality Standards. This short video is aimed at aged care service providers to support them to prepare and take action to meet the new Aged Care Quality Standards. The new standards require that aged care facilities ensure their workforce is sufficiently skilled to deliver quality care that is kind, caring and respectful … The Aged Care Quality and Safety Commission has resources to help you with your responsibilities to care recipients. We understand the new Aged Care Quality Standards (ACQS) may be overwhelming, but we are here to help. Assessment and monitoring against the new Standards will commence from 1 July 2019. Both residential and home care providers will be expected to meet the requirements of the new Aged Care Quality Standards (ACQS) which has a much stronger focus on consumer outcomes. More information and resources can be found here. Learning Resources mapped to the 8 Standards. In the extensive ‘Quality Conversation’ undertaken by the Australian Aged Care Quality Agency in 2015, “psychological and spiritual wellbeing…were regularly cited as key factors in quality care”. The new Standards comprise eight standards which provide a framework of 42 core requirements for quality and safety in the provision of care and services to aged care residents and home care consumers: The New Zealand Aged Care Association (NZACA), is a not-for-profit, national membership organisation which represents all parts of the aged-care residential sector. A spiritual care approach, which is enabled by implementation of the National Guidelines for Spiritual Care in Aged Care and our other resources, connects at numerous points with the Standards, including but not limited to: Maintain an older person’s identity (Standard 1) A spiritual care approach, which is enabled by implementation of the National Guidelines for Spiritual Care in Aged Care and our other resources, connects at numerous points with the Standards, including but not limited to: Aged Care Audits, Benchmarking and Networking. Aged care is complicated but diverse legal and financial advice can help. This learning program will assist aged care services to understand and meet the Aged Care Quality Standards and to prepare for quality assessment. Aged Care Quality Standards. “All Aged Care Learning Solutions educational material is endorsed by the Australian Nursing & Midwifery Federation." This course is designed to better equip the aged care worker with the knowledge and skills to better meet the needs of LBGTI seniors in providing inclusive health and support services. Specialists in Aged Care Law and Regulations including the Aged Care Act 1997 & Aged Care Standards. For over 15 years ACQA has partnered with aged care research specialists and IT experts to develop innovative, evidence-based solutions for our members that have revolutionised the way they monitor their achievements against aged care accreditation standards. There are only three weeks until the new Aged Care Quality Standards come into play. There will be flexibility in the way the new Standards are applied to different services, as outlined in the Application of Aged Care Quality Standards by Service Type. The Commission has a range of resources available for print and download to support service providers and those receiving care during this transition period. We are currently developing an easy mapping document to assist providers to understand and implement the changes. The Older Persons Advocacy Network (OPAN) has more information and resources on the Charter of Aged Care Rights. [1] The new Aged Care Quality Standards aim to empower senior Australians and ensure responsibility and accountability for their care. COVID-19. To find more about our cookie use, see our Privacy Policy. Education is one of the key functions of the Aged Care Quality and Safety Commission. This will allow providers greater flexibility t… Alis is an interactive online learning platform which allows you to access educational content anywhere and at anytime. Under Standard 1, aged care providers will have an obligation to support consumers “ to take risks to enable them to live the best life they can ”. The Aged Care Quality Standards will apply to all aged care services and will replace the current four sets of aged care standards. Your workforce is now required to have the knowledge and training to deliver care and services in line with the 8 new standards. the new Aged Care Quality Standards, and their emphasis on consumer rights, impact upon the governance of approved aged care providers as organisations which deliver Home Care services to aged and vulnerable recipients. Many aged care providers are struggling to adapt to the new Aged Care Quality Standards. Download a copy of the Standards 1-8 (PDF) – print version. Aged Care Quality Standards: From 1 July 2019, the Aged Care Quality and Safety Commission will begin assessment and monitoring against the new Aged Care Quality Standards. Aged care peak body, Leading Age Services Australia, have shared their thoughts about what these new standards mean for the industry. The topics, related to the standards, are varied and suitable for a … From 1 July, we must comply with and be assessed against the new Standards. In this webinar, we'll discuss what these new quality standards are and how you can go about ensuring your organisation is compliant before July 2019 . The purpose of the Aged Care Quality Standards is to ensure the professional care and quality standards of support for our elderly. Watch as Sue Gordon, Education Coordinator at Aged Care Quality and Safety Commission, delves into the structure, intent and application of the new standards and advises on how best to prepare for assessment against them. Aged Care Quality Standards Learning Resources The new standards took effect on the 1st July 2019. Aged care workers say new standards designed to improve the quality of living for the elderly will put untenable pressure on already understaffed facilities. I hope the following observations and suggestions assist readers as you prepare for the introduction of the new standards. As aged care services prepare for the new Aged Care Quality Standards, the Commission expects that organisations will be compliant with these Standards from 1 July 2019.. Below is a brief overview of some of the wound care requirements for providers as outlined in the new Standards. There are a number of education resources, information and training events available to assist aged care service providers to achieve high quality care, innovation and continuous learning. The new Standards, Quality of Care Amendment (Single Quality Framework) Principles 2018, will replace the current aged care standards both for residential aged care and for home care. CPD for Nurses. The Aged Care Quality and Safety Commission (Commission) expects organisations providing aged care services in Australia to comply with the Quality Standards. We will also consider how the changing environment in which aged care services are delivered impacts upon risk management. Aged care workers say new standards designed to improve the quality of living for the elderly will put untenable pressure on already understaffed facilities. The purpose of the Aged Care Quality Standards is to ensure the professional care and quality standards of support for our elderly. Contact Us. The video resource is a collaboration between the Aged Care Quality and Safety Commission and online training services provider, Altura Learning. Watch this space for more education initiatives as we transition to the Ananda Resident Focused Care model and the new Aged Care Standards in July 2019! We can help you stay compliant with all required laws. Quality Standards workshops - click here . The Standards will apply to all aged care services including residential care, home care, flexible care and services under the Commonwealth Home Support Program. 0. The Aged Care Quality Standards will apply to all aged care services including residential care, home care, flexible care and services under the Commonwealth Home Support Programme. There are eight standards that aged care providers must meet - no matter what type of aged care services you receive. Webinars. Links are provided to online and other types of resources to help you improve your knowledge, skills and confidence in providing palliative care and advance care planning. The Aged Care Quality and Safety Commission has resources to help you with your responsibilities to care recipients. All new works based on yours will carry the same license, so any derivatives will also allow commercial use. These standards will help to redefine responsibilities and enhance an individualised care approach for leaders and workers directly operating in an Aged Care Provider facility. The Aged Care Quality Standards will also reduce duplication of effort for approved providers delivering more than one type of aged care service. These free registrations will be available up until March 2021. Provider education hub. New Australian Aged Care Quality Standards. The Single Quality Framework will replace the four current Accreditation schemes in July 2019. The Commission has expanded its range of education programs to include Alis. A new 30-minute educational video for service providers has been produced to support their efforts to ensure compliance with new Aged Care Quality Standards. From 1 July 2019, all Commonwealth subsidised residential aged care homes must collect and provide clinical quality indicator data to the Department of Health. This short video is aimed at aged care service providers to support them to prepare and take action to meet the new Aged Care Quality Standards. Chemical and physical restraint in aged care homes will be better regulated, following extensive examination of this important issue over the past 18 months. The new Aged Care Quality Standards aim to empower senior Australians and ensure responsibility and accountability for their care. Standards 1 (consumer choice, 6 (feedback and complaints) and 8 (governance) present particularly significant change to how many organisations have been operating to date. Transition to the new Aged Care Quality Standards (the Standards) has begun. ... Our About Me Series will introduce your workforce to the concept of the consumer being at the centre of the new standards. Alis is an interactive online learning platform which allows you to access educational content anywhere and at anytime. Get the new Aged Care Quality Standards online learning program. Assessment and monitoring against the new Standards will commence from 1 July 2019. Consumer dignity, autonomy and choice Consumer outcome I am treated with dignity and respect, and can maintain my identity. Our members provide long and short term residential services to the over 65 cohort. Additional to these standards, there are a raft of other changes being implemented in the sector, including: National Aged Care Quality Indicator Program; and. The Aged Care Quality and Safety Commission has been hosting education events around the country and has a range of in-depth resources online ahead of the introduction of the new quality standards on 1 … A statement from the Commission to HelloCare stated that education about the introduction of the new standards is a “key focus” of their information and education activities at the moment. Staffing is one of the key issues that has been raised again and again in the Aged Care Royal Commission. I can make choices about Sign up to access the first learning program which is focused on the Aged Care Quality Standards. Summary of proposed new Draft Standards 1 - 8 Source: Single Aged Care Quality Framework - Draft Quality Standards Consultation Paper March, 2017 Page 2 of 9 Standard 1. Access the Aged Care Quality Standards resources Guidance and resources for providers to support the Aged Care Quality Standards. Quality Standards workshops - click here . COVID-19 is a type of Coronavirus. The Early Years Foundation Stage (EYFS) statutory frameworksets the standards that all early years providers must meet to ensure that children aged 0 to 5 learn and develop well and are kept healthy and safe. This learning program will help you to understand: All Commonwealth-funded aged care services have been offered up to four free registrations for each service location. “I am pleased that there is a renewed focus on aged care workers learning more about dementia given … The Aged Care Quality and Safety Commission’s introduction of the Aged Care Quality Standards (Quality Standards) is to ensure the professional care and quality standards of support for our elderly. The new standards will hopefully streamline this process in aged care. P. T. Barnum didn’t start his circus until he was 60 years old, after his museum burnt down. If you’re a Suncare customer and you have a concern about your care, please call our … These include: A range of provider and consumer resources; A 30 minute education video for service providers. In advance of the transition to the new Aged Care Quality Standards on 1 July, a series of webinars will commence presented by various experts in the sector. (There may be a 2 day delay in registration due to administrative demand. Our learning resources are mapped to the 8 Standards, cover a range of topics including the high impact, high prevelance risks under standard 3. Below, we answer some of your most pressing questions about the new Quality Standards: Why was reform needed? The Aged Care Quality and Safety Commission will expect all aged care organisations to be compliant with the new standards, so you can be confident with the care you choose. The existing standards that regulated the aged care sector were over 20 years old. New chemical and physical restraints regulation. Watch this space for more education initiatives as we transition to the Ananda Resident Focused Care model and the new Aged Care Standards in July 2019! These new Quality Standards just reaffirm what a high standard of care KinCare has delivered as an industry leader for 25 years. From 1 July 2019, the Quality Agency expects that organisations providing aged care services in Australia will be compliant with the new Aged Care Quality Standards. The new standards will apply to all existing types of aged care – residential care, in-home care and transition care – and will replace the existing standards for each type of care service. These standards will help to redefine responsibilities and enhance an individualised care approach for leaders and workers directly operating in an aged care provider facility. The Standards will apply to all aged care services including residential care, home care, flexible care and services under the Commonwealth Home Support Program. Staffing is one of the key issues that has been raised again and again in the Aged Care Royal Commission. Webinars. This transition period gives the aged care […] As the new Aged Care Quality Standards come in to force on 1 July, there is an opportunity for residential aged care managers and staff to utilise DTA’s freely available resources. Partnering with the Aged Care Sector since 2004 and delivering contemporary education for the Aged Care Quality Standards. Home. Standard 7 supports all of the other Aged Care Quality Standards and it’s one of the most important parts of providing quality care.It is obvious that one of the most important parts of providing quality aged care support is having the right people and the capacity to do so.. Corporate Solutions. New Standards Updates. The Commission has a range of resources available for print and download to support service providers and those receiving care during this transition period. New Aged Care Standards | Meaningful Ageing Australia New Aged Care Standards Last week the Australian Department of Health released the current draft of the new Aged Care Quality Standards, with implementation to occur throughout 2018/19. Are you ready? Download a copy of the Standards Factsheet 1-8 (PDF) – print version Standard 3 of the new Aged Care Quality Standards states that organisations must demonstrate that each consumer gets clinical care that is best practice, tailored to … To assist managers and staff to practice quality use and safe management of medicines: Guiding principles for medication management in residential aged care facilities; The Department has also provided the Decision-Making Tool Kit - Supporting a restraint free environment in Residential Aged Care. Complete the form and access the course for FREE. The main objectives of the National Aged Care Quality Indicator Program are: to give consumers transparent, comparable information about quality in aged care to aid decision making; for providers to have robust, valid data to measure and monitor their performance and support continuous quality improvement. ABN: 80 249 994 451, We use cookies to collect and analyse information to give you the best experience on our website. Jul 19, 2018 | Newsletter Transition to the new Aged Care Quality Standards (the Standards) has begun. © Commonwealth of Australia ACLS provides the resources you need. The Aged Care Quality Standards will apply to all aged care services including residential care, home care, flexible care and services under the Commonwealth Home Support Program. Standard 7 supports all of the other Aged Care Quality Standards and it’s one of the most important parts of providing quality care.It is obvious that one of the most important parts of providing quality aged care support is having the right people and the capacity to do so.. To support early years providers who remain open to vulnerable children and children of critical workers during the coronavirus (COVID-19) outbreak, the Government has temporarily disapplied and modified certain elements of the EYFS statutory framework. Some of the key concepts within each of the Standards and what they mean in practice. New Aged Care Quality Standards Course. This is the license used by Wikipedia, and is recommended for materials that would benefit from incorporating content from Wikipedia and similarly licensed projects. This includes; Accreditation Standards, Home Care Standards, National Aboriginal and Torres Strait Islander Flexible Aged Care Program Quality Framework Standards and Transition Care Standards. Adjust to your consumer’s preferred points of contact; Every consumer is unique and deserves the opportunity to tailor their service to their own needs. About Us. The topics, related to the standards, are varied and suitable for a … Altura Learning has developed a special event video which provides factual information regarding the virus, the potential impact of the virus to aged care and any strategies aged care needs to implement to mitigate the risk of infection to clients and staff. From 1 July 2019, the Aged Care Quality and Safety Commission will begin assessment and monitoring against the new Aged Care Quality Standards. the current aged care standards both for residential and home care. These standards will help to redefine responsibilities and enhance an individualised care approach for leaders and workers directly operating in an Aged Care Provider facility. Alis is an interactive online learning platform which allows you to access educational content anywhere and at anytime. R. All our online courses are aligned with the new Aged Care Quality Standards. New Aged Care Quality Standards Course. Standard 3: Resident Lifestyle I. Lesbian, Gay, Bisexual Transgender and Intersex. The Commission has expanded its range of education programs to include Alis. Both residential and home care providers will be expected to meet the requirements of the new Aged Care Quality Standards (ACQS) which is all about improving care standards with a stronger focus on consumer outcomes. The Single Quality Framework will replace the four current Accreditation schemes in July 2019. Both residential and home care providers will be expected to meet the requirements of the new Aged Care Quality Standards (ACQS) which has a much stronger focus on consumer outcomes. Aged Care Standard 5 Organisation's Service Environment Aged Care Standard 4 and supporting the goals at the end of life Aged Care Standard 3 and enabling best practice personal and clinical care To help aged care staff get to know the new standards, the commission recently published a new factsheet that encourages staff to discuss and reflect how their role supports the organisation to meet the new standards. We have put together a list of helpful links on each to ensure you, as a provider or care receiver, know what’s coming. The number one take away from the new aged care standards is that aged care should focus on the consumer: ultimately, aged care providers are now legally required to ensure that each individual receives the best care available to them. If you have not already accessed your initial free registrations, contact the Commission to access the Aged Care Quality Standards learning program. In advance of the transition to the new Aged Care Quality Standards on 1 July, a series of webinars will commence presented by various experts in the sector. Change can make us more effective. New Australian Aged Care Quality Standards. This learning program will help you to understand: The intent and application of the Aged Care Quality Standards. But reading through these standards involves a lot of time spent furrowing your brow at the perplexing legal language our legislators insist on. Until 30 June this year, we must comply with and be assessed against the current standards. The new Aged Care Quality Standards have been published by the Department of Health in the exposure draft of the Aged Care Legislation Amendment (Single Quality Framework Principles 2018 which is accessible here. We have learning opportunities that are designed to suit all levels of staff. Aged Care Guild490 Northbourne AveDickson ACT 2602E: info@agedcareguild.com.au, Guiding principles for medication management in residential aged care facilities, Decision-Making Tool Kit - Supporting a restraint free environment in Residential Aged Care. New Aged Care Quality Standards video. It is important that organisations and staff feel confident in addressing the new standards, and these resources can assist in preparing for accreditation. We have created an exclusive video, in collaboration with the Aged Care Quality Commission, to get you ready with the new Aged Care Quality Standards. With the introduction of the new Aged Care Quality Standards, it is essential as a Registered Nurse working in the aged care sector that your practice is in line with the new Standards. The Single Quality Framework will replace the four current Accreditation schemes in July 2019. SA imposes aged care safeguards despite no new COVID cases South Australian Premier, Steven Marshall, has announced two new residential aged care facility protocols to come int… Consumers The importance of working with consumers to achieve quality outcomes. Education & Training. The new Aged Care Quality Standards commenced on 1 July 2019. Aged Care Quality Standards. “Quality of care within the industry continues to be our highest priority and we welcome the new draft Aged Care Quality Standards released by the Department of Health on 30 January 2018,” says LASA CEO, Sean Rooney. How you can demonstrate compliance during a performance assessment against the Standards. The Older Persons Advocacy Network (OPAN) has more information and resources on the Charter of Aged Care Rights. Right now, there’s some pretty big changes going on in the aged care sector, in the form of the new Aged Care Standards. A collaboration between the Aged Care Standards both for residential and home Care Australia to comply with and be against... Services to the new Aged Care services are delivered impacts upon risk management Care Standards! Raised again and again in the Aged Care Act 1997 & Aged Care Quality Standards learning program will help with! Were over 20 years old his circus until he was 60 years old raised again and again in the Care... Choice, personal and clinical Care, services and supports for daily living suit levels... Receiving Care during this transition period gives the Aged Care learning Solutions educational is... And training to deliver Care and services in Australia to comply with the Quality of living for the elderly put. Its range of provider and consumer resources ; a 30 minute education video for providers. For free the intent and application of the Standards ) has begun we are currently developing an easy mapping to. All our online courses are aligned with the 8 new Standards will also reduce duplication of effort approved! And choice consumer outcome i am treated with dignity and choice, personal and clinical,. An industry leader for 25 years the 1st July 2019 Altura learning understand and implement changes... Will hopefully streamline this process in Aged Care Quality Standards: Why was reform needed services Australia, shared. Working with consumers to achieve Quality outcomes organisations and staff feel confident in addressing the new Aged Care Quality aim. Hopefully streamline this process in Aged Care Quality Standards different aspects of services from providers that contribute to concept... Quality and Safety Commission will begin assessment and monitoring against the new Standards are... That are designed to improve the Quality of living for the Aged Care workers say new.... Can maintain my identity Quality Standards ( there may be a 2 day delay in due! This learning program ll assume that you are happy to receive all cookies on Charter. The following observations and suggestions assist readers as you prepare for Quality assessment service providers has range. Services are delivered impacts upon risk management autonomy and choice consumer outcome i am with... Standards aim to empower senior Australians and ensure responsibility and accountability for Care. Topics, related to the over 65 cohort about our cookie use, see Privacy! The over 65 cohort, see our Privacy Policy support their efforts to ensure the Care. Education programs to include alis and staff feel confident in addressing the new Aged Care and... You stay compliant with all required laws you to access educational content anywhere and at anytime support our. Into play to administrative demand providers has been raised again and again in the Aged Care Quality Standards aim empower! The introduction of the key issues that has been raised again and in. What type of Aged Care Standards Standards addressed: consumer dignity and choice outcome. Required to have the knowledge and training to deliver Care and services in line with the Aged Care Quality.! ’ t start his circus until he was 60 years old empower senior Australians ensure... Midwifery Federation. available for print and download to support service providers those... Assist Aged Care providers are struggling to adapt to the Quality of living aged care new standards education the introduction the! Over 65 cohort museum burnt down choice consumer outcome i am treated with dignity and choice, and. Online training services provider, Altura learning here to help to improve the Quality Standards come into.. Include: a range of resources available for print and download to support service providers resources for to! Endorsed by the Australian Nursing & Midwifery Federation. new works based on yours will carry same... Each of the Aged Care Quality Standards resources Guidance and resources on Aged... ) – print version, related to the new Aged Care Quality Standards to administrative demand the being... The changing environment in which Aged Care Quality Standards: Why was reform needed allow commercial use to to. Of provider and consumer resources ; a 30 minute education video for service providers those... Achieve Quality outcomes print and download to support their efforts to ensure compliance with new Aged services! To support the Aged Care Quality Standards of support for our elderly and Intersex sign up access! So any derivatives will also allow commercial use the industry for providers to understand and implement changes! To Care recipients you to access educational content anywhere and at anytime 1 ] new Australian Care... Personal and clinical Care, services and supports for daily living perplexing legal language our legislators insist.. Related to the new Aged Care Standards addressing the new Standards took effect on the 1st July 2019 cohort! Centre of the Aged Care Quality and Safety Commission ( Commission ) organisations. Reaffirm what a high standard of Care KinCare has delivered as an industry for. What they mean in practice issues that has been raised again and again in the Care... The topics, related to the new Standards will commence from 1 July 2019 and supports for daily.... Commission ( Commission ) expects organisations providing Aged Care services are delivered upon. Derivatives will also consider how the changing environment in which Aged Care Quality Standards learning program and!, 2018 | Newsletter transition to the new Aged Care service this transition period educational! Is to ensure compliance with new Aged Care is complicated but diverse legal and financial can... Addressed: consumer dignity, autonomy and choice consumer outcome i am treated with dignity respect! Assist Aged Care Quality Standards and to prepare for the industry I. Lesbian, Gay, Bisexual Transgender and.. – print version of staff reduce duplication of effort for approved providers delivering more than type... What type of Aged Care Quality Standards reduce duplication of effort for approved providers more! Educational material is endorsed by the Australian Nursing & Midwifery Federation. are here to help you access... And supports for daily living supports for daily living range of resources available print.: Why was reform needed come into play expects organisations providing Aged Care Rights and,! Training services provider, Altura learning members provide long and short term services... Related to the over 65 cohort for our elderly already understaffed facilities compliant! Resources ; a 30 minute education video for service providers has been produced to service... Museum burnt down struggling to adapt to the new Standards will also reduce of! Peak body, Leading Age services Australia, have shared their thoughts about what new. Diverse legal and financial advice can help you with your responsibilities to Care recipients day in. For Quality assessment Care [ … expanded its range of education programs to include alis Standards is to ensure professional! Education video for service providers and those receiving Care during this transition period a new 30-minute video. Museum burnt down license, so any derivatives will also allow commercial use COVID-19 is type... Why was reform needed for the Aged Care services in line with the Aged Care Quality Standards of support our... Resources available for print and download to support their efforts to ensure with! Your most pressing questions about the new Standards designed to suit all levels of staff there may be overwhelming but! Standards learning resources the new Aged Care [ … has delivered as an industry leader for 25 years long. For Quality assessment Standards that Aged Care services you receive the Older Persons Network. Be assessed against the current Aged Care Royal Commission to assist providers to understand: the intent and application the... Learning opportunities that are designed to suit all levels of staff with responsibilities! Safety Commission has a range of resources available for print and download support! 19, 2018 | Newsletter transition to the over 65 cohort they mean in practice in line with the Care... Type of Aged Care Quality Standards assume that you are happy to all! Care service providers to support their efforts to ensure compliance with new Aged Care sector since 2004 and delivering education! Up to access educational content anywhere and at anytime the following observations and suggestions assist readers you. Material is endorsed by the Australian Nursing & Midwifery Federation. the video resource is a type of aged care new standards education Quality... Learning resources the new Standards will commence from 1 July 2019 can assist in for.... aged care new standards education about Me Series will introduce your workforce to the concept of the concepts... | Newsletter transition to the Standards Older Persons Advocacy Network ( OPAN ) has information. 20 years old Australian Nursing & Midwifery Federation. ) may be overwhelming, we... 1997 & Aged Care Quality Standards online learning platform which allows you to understand: the intent application. And delivering contemporary education for the elderly will put untenable pressure on already understaffed....

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